After delivery her son Deontray’s ashes from a close-by UPS retailer to a member of the family and the ashes by no means made it, Atlanta mom Tangenika Lee mentioned she felt as if she had misplaced her child once more.
Her 15-year-old son overdosed on fentanyl in 2020, and in early January, she despatched his ashes to her sister, a cremation urn maker in Connecticut, following his cremation. However weeks glided by, and the ashes—which have been meant to be at her sister’s residence by a sure time—by no means confirmed up.
Lee instructed WSBTV “I cremated him so he might be proper right here with me and journey and do issues collectively. And he ain’t right here.”
The distraught mom disclosed that she shipped some items and the ashes from the UPS retailer in Hiram. She instructed the personnel what was contained in the wood field. When the ashes didn’t arrive, she returned to seek out out what had occurred. The police have been additionally current, she mentioned.
“They went again into the shop they usually pulled cameras from January eighth, they usually instructed me that the package deal had truly left their facility; there was nothing they might do about it. I simply misplaced it, began crying,” she recounted.
Company customer support issued her a $135 test as compensation for the misplaced ashes, however she declined to money it, she mentioned.
In the meantime, Lee reported that the ashes have been traceable to a distribution location in Connecticut. She acknowledged that she intends to go there herself to search for her son’s stays.
UPS reached out to Channel 2’s Tom Regan and acknowledged that “with the time constraints we needed to examine, we discovered the content material of the package deal was declared by the shopper as ‘garments.’ UPS doesn’t settle for shipments of human stays. We lengthen our deepest sympathy to the household and our heartfelt ideas are with them throughout this time. Sadly, the package deal was misplaced.”
