A TikTok consumer shared a weird story through which she claims her DoorDash supply driver ate her meals and gave her the bag with nothing inside.
The incident performed out in a sequence of TikTok movies posted by @drucyyyy. In one of many movies, the lady says she ordered $50 price of Wingstop for herself and her little brother.
“We get the meals. We open the bag up. The luggage are empty,” she mentioned, including that there have been no wings within the containers. “Meat off the bone.”
The lady defined that she was “shocked” and instantly contacted her supply driver.
“I referred to as him, and he was like, ‘I believe I already know what you’re about to say, ‘” she continued. “He was like, ‘They gave you the mistaken order, proper?’ I mentioned, ‘No. The meals is eaten. It’s nothing in it.’”
She requested him to get the bag and take it again to Wingstop as a result of he claimed he had not eaten the meals. When the driving force arrived at her house, he went on a complicated random rant earlier than heading again to the restaurant.
“Cash is tough to come back by, and I’m sorry for standing right here for thus lengthy speaking to you, attempting to appease the scenario. However the finish of the day … your meals nonetheless not right here, you continue to…waited for the meals to get right here,” the driving force could possibly be heard saying within the video. “I’ll be proper again.”
Based on the TikToker, when the supply driver acquired to Wingstop, he referred to as her and gave the supervisor the telephone.
“He clearly ate your meals,” the supervisor mentioned.
At one level, the supervisor determined to check the person and requested him if there was a reputation on the order, to which he responded that there wasn’t one. Nonetheless, the supervisor advised the supply driver the lady’s title was on the meal.
“He was like, ‘Nicely, they’re about to remake your order. Would you like me to pause my sprint and watch for her till they’re achieved and convey it again?” the lady recalled the driving force saying in the course of the telephone name.
She declined and mentioned she would decide up her personal meals from the restaurant. When the lady contacted DoorDash, she reported the person and defined the scenario.
The net meals ordering platform gave her a partial $30 refund, and Wingstop gave her the meal without spending a dime. Individuals urged the lady to get all her a refund, with some even tagging DoorDash within the remark part.
“No, I’d be calling my credit score/debit card firm since you want a full refund,” one consumer commented.
One other individual mentioned: “DoorDash would have ran all my funds plus a credit score. Name them again and inform them you’re not okay with that final result. They should vet their dashers higher.”
DoorDash’s Assist Heart doesn’t embrace a direct coverage for dealing with conditions much like @drucyyyy’s case, however it does lay out a information on how prospects can monitor their refund or credit score standing.