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Concerned ‘Citizen’? City partners with crime alert app

August 10, 2025
in Black Media
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New Yorkers can discover the Adams administration on the Citizen app formally below the brand new account “NYC Public Security,” introduced on July 20. Round 3 million folks throughout town at present subscribe to the platform, which supplies real-time alerts about crime, emergencies, and different native incidents — however not everyone seems to be pleased concerning the collaboration.

“Hundreds of thousands of New Yorkers already use the Citizen app to remain knowledgeable about public security incidents of their neighborhoods, and now the individuals who defend our metropolis will be capable to use this platform to ship vital data on to the folks we serve,” mentioned Deputy Mayor for Public Security Kaz Daughtry in a press release. “Whether or not it’s an alert a couple of main incident, a criminal offense sample, or a security tip that might assist somebody keep away from being scammed, we’re placing that data proper into New Yorkers’ palms.”

By means of Citizen, public security businesses just like the police division (NYPD), fireplace division (FDNY), and New York Metropolis Emergency Administration (NYCEM) additionally obtain safe entry to a dashboard for user-submitted movies to help investigations and overview incidents. 

The account hit the bottom operating with the Park Avenue mass capturing final week. Kayla Mamelak, spokesperson for Mayor Eric Adams, advised the AmNews the Citizen account allowed the administration to place out up to date data because the occasion was unfolding. Historically, such emergencies sometimes went over X (previously often called Twitter) and thru press releases on Instagram. 

Nonetheless, issues stay concerning the app previously often called Vigilante, which has lengthy been blamed for fearmongering and racial profiling. The platform crowdsources incident reporting and permits customers to share their ideas. There’s even an achievement system that supply badges to those that contribute. 

“Citizen app won’t make us safer,” mentioned MPower Change Organizer Granate Kim. “The previously named ‘Vigilante,’ Citizen app has a historical past of endangering Black and Brown folks. In Oakland, this has meant {that a} small gathering in a preferred park has been reported as ‘30 armed males with weapons.’”

Metropolis Councilmember Justin Brannan stays a Citizen critic after penning a Buzzfeed op-ed towards the platform in 2019. “Apps like Citizen transcribe unverified 911 calls. So if I known as 911 and mentioned a bunch of escaped tigers had been chasing the squirrels in Central Park, that’s precisely what would come up on the app,” mentioned Brannan by e mail. Whereas the South Brooklyn official believes the app can function a great tool throughout touch-and-go conditions like a lacking individual, he mentioned the platform doesn’t at all times mirror actuality. 

“However as a rule, these subscription providers contribute to a baseless sense of chaos and dysfunction, feeding right into a hypervigilant ambiance the place notion goes past actuality,” mentioned Brannan. “Authorities has no increased obligation than to maintain the folks it serves secure and safe, however we additionally don’t need folks to be afraid for no cause. There’s sufficient worry and anxiousness on this planet as it’s. The folks behind the Citizen app don’t care about preserving you knowledgeable; they simply need to maintain you afraid and paying for the app.”

Mayor Eric Adams likened the partnership to public outreach over different social media platforms, besides “quicker and extra correct, and it will get well timed data to residents.” The account can even be free for town. The administration maintains the account is a device for reaching residents slightly than an endorsement of the Citizen platform. 

Adams introduced the transfer at a press convention on the Cypress Hills Homes in Brooklyn, the place Tenant Affiliation President James Elseviera recounted the event’s residents repeatedly telling him about their public security issues and their want for extra details about close by emergencies. “The town’s account on Citizen will give New Yorkers extra peace of thoughts via alerts from verified businesses,” he mentioned. “Data is energy and staying knowledgeable is an enormous a part of staying secure.”

To be clear, downloading Citizen is free however a premium subscription locks away sure options like a registered intercourse offender search and police radio clips. In the meantime, the NYPD not too long ago launched into efforts to encrypt the division’s dispatch frequencies. Citizen doesn’t have entry to encrypted NYPD channels and omits delicate data from dispatches on town’s remaining unencrypted frequencies.

Albert Fox Cahn, Surveillance Expertise Oversight Undertaking (S.T.O.P.) founder and government director, known as Citizen a “actually harmful platform that has a historical past of fueling misinformation about high-profile crimes.” The privateness professional pointed to bounties towards harmless bystanders linked to the app and fears utilization will proceed selling distrust between neighbors at the same time as violent crime declines. 

“We’ve seen the NYPD spending thousands and thousands of {dollars} to encrypt dispatch radio frequencies, making it more durable for the general public and press to trace crime and policing in actual time [and] giving the NYPD broad management over when reporters and public will even study that an occasion has taken place and blocking exterior accountability,” mentioned Cahn. “They’re shifting towards these apps the place they get to regulate the feed [and] the narrative, so I don’t assume the city-run account goes to mirror actuality.”

The town maintains the partnership with Citizen will not be an alternative choice to police scanners — the NYPD claims decrypting its communications will maintain officers and victims secure from listeners who the division say use police radio for nefarious functions. 

“Encrypting police radio communications is crucial to defending the protection of our officers and the privateness of victims and witnesses — and we’re not alone in taking this step,” mentioned Mamelak over e mail. “The Adams administration is dedicated to making sure that law-abiding New Yorkers have the knowledge they should keep secure, however we will’t ignore the truth that criminals are listening to our radios and utilizing that data to commit crimes. Mandating real-time entry may jeopardize officer security and sufferer privateness. We have to strike the proper stability.”

New Yorkers can alternatively obtain verified emergency alerts by texting NOTIFYNYC to 692-692 and may reply with their ZIP code to obtain localized notifications. Citizen representatives didn’t reply to AmNews requests for remark.

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