by Nancy E Williams
February 11, 2025
‘It has taken a while to distinguish ourselves from th competitors…”
Richard and Denise Marie Snow are decided to make a distinction in underrepresented communities.
Richard, who’s the Variety Institute Chair on the Worldwide Franchise Affiliation (IFA) and co-host of the Good Begin Now Podcast along with his spouse, Denise, has made it his life’s work to make sure that there’s extra illustration in all areas by way of creating extra alternatives for individuals of colour.
The dynamic husband-and-wife workforce has joined with Brooklyn Robotic Foundry as franchisees, recognizing the significance of making a extra various STEAM business the place kids from all backgrounds and financial statuses can envision themselves.
Residing in New Jersey, the Snows opened their first Foundry location in Philadelphia, strategically focusing their efforts on serving neighborhoods no one else would contemplate. BLACK ENTERPRISE spoke with the couple to be taught extra about their dedication to fostering inclusivity within the areas they function inside and why they’ve chosen Brooklyn Robotic Foundry because the car to realize that.
BLACK ENTERPRISE: Richard, you might have been a part of the franchise business for a few years in funding and as a part of the Black Franchise Management Council. What concerning the Brooklyn Robotic Foundry (BRF) made you and Denise need to turn into franchisees?
RICHARD SNOW: Denise and I have been drawn to turning into franchisees with BRF first as a result of the corporate aligned with our ardour and imaginative and prescient throughout the kids’s enrichment and training sector. We noticed immense potential within the youth enrichment business, being an enormous and rising market with important spending from dad and mom aiming to boost their kids’s abilities and pursuits.
Whereas evaluating different franchise alternatives within the business, we realized that there was a niche in high-quality programming for kids that included hands-on STEAM training (Science, Expertise, Engineering, Artwork, and Math), the place children might develop resilience by way of trial and error, alongside intentional social improvement. BRF stood out to us as a result of it seamlessly built-in all these essential parts into its curriculum, setting it aside from its opponents.
Furthermore, past this system choices, what really captured our hearts was the tradition fostered by BRF and its CEO, Jenny Younger. The real care and dedication proven for the franchisees and management towards kids’s enrichment deeply resonated with us. It was evident that there was a robust emphasis on social entrepreneurship, focusing not simply on enterprise success but in addition on the holistic improvement of kids of all skills. This tradition of nurturing development in kids by way of robotics whereas constructing a legacy for our personal households made us really feel that BRF was the right match for us as aspiring franchisees.
BE: Was there something that stunned you about turning into a franchisee, particularly being so educated concerning the business?
R. SNOW: Sure—navigating the labor market. Discovering certified and devoted expertise proved to be a big problem initially. The complete course of, from reviewing resumes to conducting interviews, took for much longer than we had anticipated, and this sudden hurdle was a beneficial studying expertise for us. Moreover, introducing a brand new model in a big STEM market introduced one other problem. Higher Philadelphia has hundreds of thousands of kids and households with some entry to STEM programming.
DENISE SNOW: We realized that lots of packages don’t permit kids to take residence the science tasks they have been engaged on. With our hands-on robotics lessons and camps, the youngsters in our care get to maintain each robotic they construct with us. It has taken a while to distinguish ourselves from the competitors in a means that companions can see the affect our packages can ship for program retention and pupil success.
By forging robust neighborhood partnerships and implementing an aggressive advertising technique, we’ve begun to remodel this problem into a chance. Our companions and oldsters have seen a stark distinction between us and our opponents, which has added super worth to our model. We’ve constructed superb relationships with organizations, leaders, and households who’ve turn into enthusiastic believers within the high-quality robotics packages we provide at Brooklyn Robotic Foundry.
Sturdy Dedication to DEI
BE: As an advocate for growing the variety of Black franchise homeowners, what’s it about BRF that makes it a great match for Black entrepreneurs seeking to get into franchising?
D. SNOW: There are a number of key factors to contemplate. From the very starting, BRF has proven a robust dedication to fairness and inclusion inside its enterprise mannequin. That is important as a result of it creates an atmosphere the place Black entrepreneurs really feel supported and valued. After we lean into our background and experiences as Black ladies or Black males in America, our company workforce doesn’t flinch or flake once we spotlight these completely different views. Jenny and the BRF company workforce embrace our variations, and we work to make use of that to our aggressive benefit.
R. SNOW: Throughout my time because the chair of the Black Franchise Management Council, we collaborated with Brooklyn Robotic Foundry to ascertain the Frandowment competitors. This initiative was particularly designed to offer minority entrepreneurs with the chance to realize possession throughout the franchise system. It’s value noting that BRF continues to run this program yearly, underscoring their dedication to making sure that gifted minority entrepreneurs, who could lack the mandatory monetary assets, have a path to turning into franchisees by way of sweat fairness.
For me, the implementation of those packages and initiatives at BRF spoke volumes about how franchisees have been considered by the corporate. It wasn’t nearly being one other unit or a quantity; it was about being acknowledged as a person with the potential to make a distinction of their neighborhood by way of this model. BRF’s emphasis on recognizing and empowering franchisees as people made me consider that this was a tradition and an organization the place Black entrepreneurs couldn’t solely slot in, but in addition develop and succeed.
Rising and Advising
BE: What are your enlargement plans for the enterprise?
R. SNOW: Presently, now we have 32 zip codes divided into two territories—one masking Philly West and the opposite masking Philly East. Moreover, we’re planning to convey BRF to South Jersey as our subsequent territory in 2025-2026. This strategic transfer permits us to increase the attain of our award-winning S.T.E.A.M robotics program, providing kids in South Jersey the identical instructional alternatives that we’re offering in Philadelphia.
BE: What recommendation do you might have for black entrepreneurs contemplating getting into the franchise area, notably within the sector of kids’s training?
R. SNOW:
Decide Your Ardour: There’s cash to be made in franchising. Decide a franchise that radiates with objective. The onerous work doesn’t really feel like a chore once you choose your ardour!
Trade Panorama: It’s essential to know the general business panorama by which your model will function. By doing so, you possibly can establish rising manufacturers that provide higher revenue margins and place your self to compete efficiently inside a aggressive market.
Monetary Efficiency: Understanding your monetary efficiency, prices of service, and money stream is important for the success of your franchise enterprise. Be diligent in monitoring these features to make sure sustainable development.
Expertise Acquisition: The labor market may be difficult, particularly on the subject of discovering and retaining nice expertise. Create an organization tradition that resonates together with your staff and makes them enthusiastic about their work.
Operational Infrastructure: Construct robust operational infrastructure by going sluggish to go quick. Take the time to know your market, domesticate relationships, and set up environment friendly operational processes. This manner, when your buyer base grows, you may be well-equipped to offer glorious service and foster buyer loyalty.
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